All-Clad 99009 Stainless-Steel 6-1/2-Quart Slow Cooker

Comment: This slow cooker was so much more expensive than the other brands that I thought it would last longer than a year. The whole inside is bubbled up and peeling off. Do not waste your money on this item.

Comment: Used it four times. The Ceramic Liner cracked. Called Customer Service to order a new one..backordered. Waited, backordered again. Got fed up and returned it to the manufacturer with a nasty note about their poor product and poor customer service. The product is worthless without the ceramic liner and it is defective.
Don't waste your money!! I'm out a couple hundred bucks on this purchase.
I spend a considerable amount of time cooking high quality home cooked meals for my family and I am totally disappointed with this purchase, and will not purchase another All Clad product.

Comment: Great cooker. I had a Rival 4 qt. for years and worked fine but wanted a larger cooker. Appreciate the timer and able to handle larger recipes, etc. I would have liked to have had a recipe book to go with it. A few recipes were with the cooker but would have enjoyed a recipe book with more recipes. Use this quite frequently and easy to clean, as well. Even though it may be more expensive than the normal price of slow cookers, I like all the added features and larger capacity better. Appreciated being shipped to my door with no shipping fee or taxes. Money saved.

Comment: Well, I got my All Clad a year ago. I got the metal insert first but couldn't stand the metal lid without a way to see in- so I returned it for the ceramic insert style with the glass lid. It was EXCATLY 13 months to the day that I bought it that I was making my Christmas ham and heard a loud SNAP. When I went to wash it, I found a nice crack running around entire circumference of the bottom of insert. I have never dropped or abused it. Like others, I tried to call AllClad and found that after 59 minutes, their phone system will hang up on you. They were eventually very nice but (like others) claimed not to recieve my first set of photos but did eventually send me a new insert under warranty. I'm really bummed now that I see how many people are having the same experience. I am wondering if I should have gone back to my trusty Rival brand. My Rival crock lasted 13 YEARS (as opposed to 13 months). Sigh. It looks great and does work well and has made a lot of great recipes, but I worry about its lifespan.

Comment: I bought my ALL-Clad a year ago. I loved it.. it is my first slow cooker and even got my husband to cook. I noticed from the beginning some leakage but didn't think anything of it until my husband found a crack in the insert while cleaning it last week. i have never put insert in dishwasher, on the stove, or used any heavy duty utensils. I have tried to contact All-clad via email with no response and have been put on hold endlessly on the phone.
I think I have thrown away $200 plus dollars.