Customer Reviews
Average Customer Review
(117 customer reviews) 287 of 291 people found the following review helpful
BEWARE!! - My crock cracked during 3rd use,
June 5, 2007 Renee - See all my reviews
This review is from: KitchenAid KSC700SS 7-Quart Slow Cooker, Stainless Steel (Kitchen)
After my experience, I looked up KitchenAid's website. There they have a forum and a special thread for those who have had their crocks crack. Some people are on their 3rd replacement and the crocks are cracking in the same place every time.
MY REVIEW:
I bought this KitchenAid slow cooker in black and I really had to talk myself into buying it because it was so expensive. I kept telling myself you get what you pay for. Well, tonight I want to cry because I had just started a pork roast to cook overnight. After leaving the kitchen, my husband and I both heard a loud pop. I went back and found my slow cooker leaking liquid all over the place. I took out the crock, turned it upside-down and found a winding crack all along the bottom.
I've only owned my KitchenAid slow cooker for about 2 weeks and the crack occurred during the third time I used it. At this point I don't know if I want a replacement slow cooker directly from KitchenAid or whether I want to return...Read more
56 of 56 people found the following review helpful
KitchenAid Has A Problem,
January 6, 2008 John Corcoran (Eastern, NC United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: KitchenAid KSC700SS 7-Quart Slow Cooker, Stainless Steel (Kitchen)
Ordered the KitchenAid Slow Cooker as an addition to our KitchenAid counter top collection. Sure, I read the reviews, but I knew KitchenAid had a great reputation. I've not had any problems with my other KitchenAid appliances. Two weeks later I knew I was in trouble. I heard loud pops from the kitchen and sure enough the ceramic pot had cracked. A review of the KitchenAid forums supported my experience. Many other loyal KitchenAid consumers had identical experiences. Not only had they experienced the same problem, KitchenAid apparently began blaming consumers for the problem or denying that the appliance had problems. Sure they would honor their year guarantee, by replacing the ceramic pot. In one instance a consumer had hers replaced several times. Apparently, KitchenAid has comprised their quality control on this appliance. This is not what I would expect from a company that I had held high in regard. Consumers who are considering purchasing this appliance should review...Read more
134 of 142 people found the following review helpful
Great slow cooker,
November 13, 2006 W. Miller (KY United States) - See all my reviews
This review is from: KitchenAid KSC700SS 7-Quart Slow Cooker, Stainless Steel (Kitchen)
After my old Rival slowcooker stopped working, i decided to get one that didn't boil or run so hot. And I wanted a bigger one.
The KitchenAid one cost more (take 25 off with Amazon) but I like that it has a simmer setting that is great for soups.
Pluses: Huge. The lid seals to the pan so no steam escapes. Digital timer. Looks nice. Programmable timer. Cool on outside. Maintains proper temperature.
I've cooked twice with it and the results were excellent.
The prior reviewer commented it was too heavy to take to potluck with her. Well..yeah. Get something smaller for that. It's absurd to rank this product based on that.